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Return refund unwanted purchases

New Here ,
Dec 07, 2022 Dec 07, 2022

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  • I love your app but I have no longer interested on the subscription. I Resubscribe today dec. 7, 2022 but I dont want to. I just want to have a refund because I needed the money for emergency. I also canceled the subscription today Dec.7, 2022 because I just know that I have a subscription on this app. Pls send me a feedback on this I currently needing this money.
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Android , Feature request , Manage Subscription

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New Here ,
Dec 07, 2022 Dec 07, 2022

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My email acc [PI removed by moderator]

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Adobe Employee ,
Dec 07, 2022 Dec 07, 2022

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Hi @Daks27469997du9s,

 

Hope you are doing well. Sorry for your experience with Acrobat Reader.

 

Since Acrobat Premium is a mobile-based subscription, I suggest contacting the store where you purchased the subscription.

 

You may refer to the below links for more.

 

For Android

Our help article to learn more:  Subscription Services — Acrobat for Android Help (adobe.com)

Initiate refund from the store: Request a refund on Google Play - Google Play Help

 

For iOS 

Our help article to learn more: Manage subscriptions — Acrobat for iOS Help (adobe.com)

Initiate refund from the store: Request a refund for apps or content you bought from Apple - Apple Support.

 

Let me know if this helps.

 

Thanks,

Souvik.

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New Here ,
Dec 07, 2022 Dec 07, 2022

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Ok

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New Here ,
Dec 08, 2022 Dec 08, 2022

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LATEST
sir any i will message you donot disturb you sir

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