scan appears small when printing

Report · Jan 12, 2022

The scan image becomes small when printing via airprint on iPhone.

this happened when i add picture in the scan.

any solution how to solve this ?

Report · Jan 13, 2022

Hi @Zoubeir5ECE

Hope you are doing well.

As per the description that prints are showing small which trying to print via AirPrint.

Would you mind sharing a few more details to understand the issue better?

1. What is the exact workflow you are following?

2. Is it happening with all scans that you are trying to print?

3. Application version?

4. iOS version?

Make sure that the app is updated to the latest version.

Looking forward to hearing back from you.

Thanks,

Harsh

Report · Jan 20, 2022

I've noticed that is depends on the printer. I have a laser printer at work and its works fine. At home with a inkjet this happens. It happens mostly when printing pictures that were scan using the add photo option.