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Scan option in acrobat reader for android not working.

New Here ,
Mar 31, 2018 Mar 31, 2018

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Hello

         In my adobe acrobat reader in my android phone the opption of "scan is not working when i click to this option it says that to downlode adobe scan app but before some times it works proberly and it works properly in other mobils what is the reasion please tell me.

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correct answers 1 Correct answer

Adobe Employee , Apr 02, 2018 Apr 02, 2018

Hi Sandeeps,

Could you please confirm if Adobe Scan app is installed on the device by going into Settings > Apps? If not, try installing it using the steps given below and check:

1- Tap the Google Play Store icon.

2- Go to the "My apps & games" section.

3- Tap the Search icon.

4- Enter "Adobe Scan".

5- Tap Adobe Scan (the first app in the search result).

6- Tap INSTALL. This will install the latest version of Adobe Scan.

7- Tap Accept.

Thanks,

Shivam

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Adobe Employee ,
Apr 02, 2018 Apr 02, 2018

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Hi Sandeeps,

Could you please confirm if Adobe Scan app is installed on the device by going into Settings > Apps? If not, try installing it using the steps given below and check:

1- Tap the Google Play Store icon.

2- Go to the "My apps & games" section.

3- Tap the Search icon.

4- Enter "Adobe Scan".

5- Tap Adobe Scan (the first app in the search result).

6- Tap INSTALL. This will install the latest version of Adobe Scan.

7- Tap Accept.

Thanks,

Shivam

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