Scan vanished mid sharing

[gursahibs67749515]

My scans vanished while I was in the application.

Please check into this, there are many precious scans in the application. 

I can even see the user data of almost 600 MB in application information in the android settings.

please resolve this as I suppose many are impacted by this.

[Ria Tagra]

Hi gursahibs67749515,

Hope you are doing well.

Thank you for posting your query here. Please help me with few details to understand your issue better.

1. Make and model of your device?
2. OS version?
3. Application version?

Please try to update your application once. If improvement is not there then try to reboot your device.

For more help refer to: https://www.adobe.com/devnet-docs/adobescan/android/en/troubleshooting.html#get-more-help

Let us know how it works at your end. If you have any further queries please feel free to reach out to us. 

Regards

Ria