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Scanned Files are not showing up

New Here ,
Nov 15, 2023 Nov 15, 2023

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I am scanning documents on my phone, saving them and then sharing them to a folder on my GOOGLE drive, via the 3 dots on the app. My problem is that I cannot see any of the docs I've shared when I open my google drive on my desk top. Is it possible to even do this or am I thinking too optimistically?

 

Thanks for your help!

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Adobe Employee ,
Nov 15, 2023 Nov 15, 2023

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Hi @J33635977a7x3,

 

Hope you are doing well. Thank you for writing in!

 

The normal workflow to share a copy should allow Google Drive to upload the files you select. 

I suggest checking the files are uploaded completely to your Google Drive on the phone for them to show up on your desktop.

 

If this is not what you experience, please share a screen recording of the workflow you follow for a better understanding and assistance.

 

Look forward to hearing from you.

 

-Souvik

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