Shared documents not being delivered

[Caryn34694911jcyn]

I am having issues getting my scanned doements delivered nor can I see them when I go into the computer. I can see them on my mobile app 

[Abambo]

Are you sure that you saved them to the Document Cloud and not locally on your device?

[S. S]

Hi @Caryn34694911jcyn,

Hope you are doing well. Thank you for writing in!

Would you mind checking if the files are present here: https://acrobat.adobe.com/link/documents/ in the Adobe Scan folder?

If yes, you should check if you are logged in with the same Adobe ID on your computer.

Look forward to hearing from you.

-Souvik