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Storage bugs : Regarding

New Here ,
May 25, 2022 May 25, 2022

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Respected Sir, 

It is informed that the Software i.e Adobe Scan is take largest size storage of my iPhone. I have scan maximum 10 documents (Size of all documents almost 50-60 MB) and put in Software but the software is make size in file of my iPhone almost 710MB.

Hence it is requested that above said problem make kindly resolve for better services.

 Thanks

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correct answers 1 Correct answer

Adobe Employee , May 25, 2022 May 25, 2022

Hello Shohrat,

 

I hope you are doing well. I understand that you are experiencing issues with Adobe Scan taking up storage space.

 

In this case, you may click on Adobe Scan and check precisely which category is taking up the storage. If you still think it should be less, you may click on the Offload App button, and any unnecessary files taking up the storage will be removed from your device.

 

Hope this answers your question.

 

Thanks,

Souvik.

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Adobe Employee ,
May 25, 2022 May 25, 2022

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Hello Shohrat,

 

I hope you are doing well. I understand that you are experiencing issues with Adobe Scan taking up storage space.

 

In this case, you may click on Adobe Scan and check precisely which category is taking up the storage. If you still think it should be less, you may click on the Offload App button, and any unnecessary files taking up the storage will be removed from your device.

 

Hope this answers your question.

 

Thanks,

Souvik.

Community & Social Consultant | Document Cloud | Adobe

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New Here ,
Jun 02, 2022 Jun 02, 2022

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Yes, But software uninstalled and again installed then problem solved . Offload not work proper for this problem. Thanks 

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Adobe Employee ,
Jun 02, 2022 Jun 02, 2022

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Thank you for letting us know that the issue is resolved.

Community & Social Consultant | Document Cloud | Adobe

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