Subscription cancellation

[vishal26313055za2o]

I have been trying to cancel my subscription a day after I subscribed for the trial period but manage subscriptions option is not working at all. It's ridiculous...

[Krutikka D]

Hello @vishal26313055za2o 

I hope you're doing great and, sorry for the issue you're experiencing.

 For cancellation and refund, you need to connect with the particular store you purchased the application from; as Adobe does not issue refunds for purchases made directly through app stores or the play store.

For cancellation and refund, please refer to these articles:-

For iOS - https://www.adobe.com/devnet-docs/adobescan/ios/en/managingsubscriptions.html#cancel-a-subscription

For Android - https://www.adobe.com/devnet-docs/adobescan/android/en/managingsubscriptions.html#cancel-a-subscript...

I hope it helps.

Regards,

Krutikka