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Subscription fee refund

New Here ,
Jul 20, 2023 Jul 20, 2023

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Hello Sir

I cancelled the subscription in trial period. But my account has been debited with subscription fee. How can I get my refund?

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Community Expert ,
Jul 26, 2023 Jul 26, 2023

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The refunds are handled by the Appstore from which you purchase the subscription and that too is subject to conditions. Please see the followings links for more details

https://www.adobe.com/devnet-docs/adobescan/android/en/managingsubscriptions.html

https://www.adobe.com/devnet-docs/adobescan/ios/en/managingsubscriptions.html

-Manan

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Community Expert ,
Jul 28, 2023 Jul 28, 2023

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quote

Hello Sir

I cancelled the subscription in trial period. But my account has been debited with subscription fee. How can I get my refund?

By @rohit31191838ow54

 

 

Adobe Scan is free.

https://helpx.adobe.com/mobile-apps/help/adobe-scan-faq.html

janee_0-1690571680682.png

 

Jane

 

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Adobe Employee ,
Jul 29, 2023 Jul 29, 2023

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Hello @rohit31191838ow54,

 

I hope you are doing well. Thank you for writing in!

 

Since Adobe Scan Pack is a mobile-based subscription, I suggest you contact the store from where you purchased the subscription.

 

You may refer to the below links for more.

 

For Android

Our help article to learn more: Manage Subscriptions — Adobe Scan for Android

Initiate refund from the store: Request a refund on Google Play - Google Play Help

 

For iOS 

Our help article to learn more: Manage subscriptions — Adobe Scan for iOS

Initiate refund from the store: Request a refund for apps or content you bought from Apple - Apple Support.

 

Let me know if this helps.

 

Thanks,

Souvik.

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