• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Subscription fee refund

New Here ,
Jul 20, 2023 Jul 20, 2023

Copy link to clipboard

Copied

Hello Sir

I cancelled the subscription in trial period. But my account has been debited with subscription fee. How can I get my refund?

TOPICS
iOS

Views

84

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jul 26, 2023 Jul 26, 2023

Copy link to clipboard

Copied

The refunds are handled by the Appstore from which you purchase the subscription and that too is subject to conditions. Please see the followings links for more details

https://www.adobe.com/devnet-docs/adobescan/android/en/managingsubscriptions.html

https://www.adobe.com/devnet-docs/adobescan/ios/en/managingsubscriptions.html

-Manan

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jul 28, 2023 Jul 28, 2023

Copy link to clipboard

Copied

quote

Hello Sir

I cancelled the subscription in trial period. But my account has been debited with subscription fee. How can I get my refund?

By @rohit31191838ow54

 

 

Adobe Scan is free.

https://helpx.adobe.com/mobile-apps/help/adobe-scan-faq.html

janee_0-1690571680682.png

 

Jane

 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Jul 29, 2023 Jul 29, 2023

Copy link to clipboard

Copied

LATEST

Hello @rohit31191838ow54,

 

I hope you are doing well. Thank you for writing in!

 

Since Adobe Scan Pack is a mobile-based subscription, I suggest you contact the store from where you purchased the subscription.

 

You may refer to the below links for more.

 

For Android

Our help article to learn more: Manage Subscriptions — Adobe Scan for Android

Initiate refund from the store: Request a refund on Google Play - Google Play Help

 

For iOS 

Our help article to learn more: Manage subscriptions — Adobe Scan for iOS

Initiate refund from the store: Request a refund for apps or content you bought from Apple - Apple Support.

 

Let me know if this helps.

 

Thanks,

Souvik.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines