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My Adobe ID doesn't have access to Adobe cloud storage.
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Hi @alexhwn,
Hope you are doing well. Sorry for your experience with Adobe Scan.
Would you mind sharing a few more pieces of information for further investigation:
1. The app version of Adobe Scan you are using (go to Home-> Profile-> About Adobe Scan);
2. The OS [Android/iOS] version your device is running;
3. A screen recording of the workflow you follow where you see the error.
Look forward to hearing from you.
-Souvik