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Unable to send scanned file as PDF

New Here ,
Aug 17, 2023 Aug 17, 2023

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I'm unable to send a scanned file as pdf. It's sending as a link to download the app. What's the issue here?

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Share scanned document

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Adobe Employee ,
Sep 06, 2023 Sep 06, 2023

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Hi @Mukul317245662nzi,

 

Hope you are doing well. Sorry for your experience with Adobe Scan.

 

Would you mind updating the application to the latest version and checking if the issue is solved for you?

 

Look forward to hearing from you.

 

-Souvik

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New Here ,
Dec 04, 2023 Dec 04, 2023

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This is still an issue - generic link is sent but file is not shared. 

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Community Expert ,
Dec 07, 2023 Dec 07, 2023

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What is your device, OS and version? What is your Scan version?

ABAMBO | Hard- and Software Engineer | Photographer

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Adobe Employee ,
Dec 10, 2023 Dec 10, 2023

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Hi @chrisw71239098,

 

Would you mind letting us know the workflow that you follow when sharing a file?

 

There are two options for you to share, one is sharing a link, which generates a viewable link of the file from Adobe Clod Storage, while the other, "Send a Copy," actually shares a PDF copy of the file you created.

 

Also, please update the app to the latest version for a better experince.

 

-Souvik

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