Unable to send scanned file as PDF

[Mukul317245662nzi]

I'm unable to send a scanned file as pdf. It's sending as a link to download the app. What's the issue here?

[S. S]

Hi @Mukul317245662nzi,

Hope you are doing well. Sorry for your experience with Adobe Scan.

Would you mind updating the application to the latest version and checking if the issue is solved for you?

Look forward to hearing from you.

-Souvik

[chrisw71239098]

This is still an issue - generic link is sent but file is not shared. 

[Abambo]

What is your device, OS and version? What is your Scan version?

[S. S]

Hi @chrisw71239098,

Would you mind letting us know the workflow that you follow when sharing a file?

There are two options for you to share, one is sharing a link, which generates a viewable link of the file from Adobe Clod Storage, while the other, "Send a Copy," actually shares a PDF copy of the file you created.

Also, please update the app to the latest version for a better experince.

-Souvik