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Unable to sign in to the adobe scan app

New Here ,
Aug 21, 2022 Aug 21, 2022

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  • The app was working fine but off late I am unable to sign . I have tried deleting and reinstalling the app but it doesn’t work. Is there any solution for this
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correct answers 1 Correct answer

Adobe Employee , Aug 22, 2022 Aug 22, 2022

Hello Rajneesh,

 

I hope you are doing well. I am sorry for your experience with Adobe Scan.

 

Are you getting any error messages when trying to sign in? If yes, would you mind sharing it with me?

 

Also, try changing your network once and check (for instance, if you are using WiFi, change to cellular data and vice versa).

 

Let me know if it helps.

 

Thanks,

Souvik.

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Adobe Employee ,
Aug 22, 2022 Aug 22, 2022

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Hello Rajneesh,

 

I hope you are doing well. I am sorry for your experience with Adobe Scan.

 

Are you getting any error messages when trying to sign in? If yes, would you mind sharing it with me?

 

Also, try changing your network once and check (for instance, if you are using WiFi, change to cellular data and vice versa).

 

Let me know if it helps.

 

Thanks,

Souvik.

Community & Social Consultant | Document Cloud | Adobe

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