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Uploading stucked in between in Adobe Scan

New Here ,
Apr 20, 2024 Apr 20, 2024

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Uploading stucked in between in Adobe Scan app. Not proceeding further and scanned document is not viewable.

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Manage scanned documents

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Adobe Employee ,
Apr 22, 2024 Apr 22, 2024

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Hi @Nikhil36871395zx1f,

 

Hope you are doing well. Sorry for your experience with Adobe Scan.

 

From the screenshot, it looks like an issue with the internet service you are using. Would you mind switching the service and check if it works?

To do so, go to your phone's settings app-> Network-> switch from cellular data to WiFi or vice-versa.

 

If that does not work, please login to https://adobe.ly/3QfWilU and check the available storage space on your account to the bottom left of the screen to see if you have storage space available.

 

If not, remove unwanted files to get additional storage to save the files to cloud.

 

Hope this helps.


-Souvik

 

Got your issue resolved? Please label the response as 'Correct Answer' to help your fellow community members find a solution to similar problems.

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