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Where is my scan of 76 pages on 26/01/2022. . I have paid Rs 850 INR

New Here ,
Jan 26, 2022 Jan 26, 2022

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Where is my scan of 76 pages. I have paid Rs 850 INR. 

DR SHANKAR PRASAD BHATTACHARYA

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Android , Save files

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New Here ,
Jan 26, 2022 Jan 26, 2022

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HICAZİ HIGAZİ 

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Adobe Employee ,
Jan 26, 2022 Jan 26, 2022

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@shankarb93598954 could you please share more details for the issue you are facing. Did you scan 76 pages into a single document and then saved it by tapping Save as PDF? If yes, you should be able to see your scan in the list of Recent Scans.

Based on the document type you selected, the scan is saved with the default name of the <Document type> +<Date>.

Refer to the Scan Android Help Manage Scans to learn how to: 

  • View recent files or all scans
  • Sort files by name or date
  • Search files

Let us know if you still cannot find your saved scan file.

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New Here ,
Jan 26, 2022 Jan 26, 2022

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Still it is not found out. 

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Adobe Employee ,
Jan 26, 2022 Jan 26, 2022

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@shankarb93598954 Sorry to hear that you are not able to find your scan file.

Request you to respond to following questions to help us understand the issue:

  • Did you save the file by tapping Save as PDF?
  • Are you logged into your account for Adobe Scan? And, were you logged into the same account when you saved the scans?
  • Is your device connected to the internet?

 

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