Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
10

Where is Scan saving scans in 2024? Can't find them ANYWHERE...so frustrating. This used to be easy

Participant ,
May 04, 2024 May 04, 2024

I'm trying to scan a document and save it as a PDF. Scan works, and I get the option to "save as pdf." But when it's finished I can't find my saved PDF anywhere on my device or in the cloud. What is happening? This used to work flawlessly and was so easy. I've not used scan for about a year, so something must have changed. Updated to latest version, latest version of iOS too. Where in god's name is Scan saving my pdfs?

 

Yours in frustration (sorry!)

Lori

TOPICS
iOS , Manage scanned documents , Save files
582
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
May 07, 2024 May 07, 2024
LATEST

Hi @lorilinstruth,

 

Hope you are doing well. Thanks for writing in!

 

The scans you capture are saved in Acrobat Cloud Storage. You can look up them here: https://adobe.ly/4a76X9v in the Adobe Scan folder.

 

This has been the behavior since Adobe Scan is functioning.

 

Hope this clarifies your question.


-Souvik

 

Got your issue resolved? Please label the response as 'Correct Answer' to help your fellow community members find a solution to similar problems.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines