Why do I don’t have the access to Adobe scan?

[敬曦5D28]

Why do I got that?

Access Denied

You no longer have access to this service. Please contact Adobe Customer Support  if you believe this is an error.

Please follow this link.

[Ria Tagra]

Hi @敬曦5D28 

Hope you are doing well !

May I know when are you getting "Access Denied Message"? Which OS you are using and what are your device specifications?

Make sure your application is updated. Do save your work then try to sign out and sign in back. Reboot your device.

Note: Ensure you are connected to the internet.

*iOS- https://www.adobe.com/devnet-docs/acrobat/ios/en/troubleshooting.html

*Android- https://www.adobe.com/devnet-docs/acrobat/android/en/troubleshooting.html#get-help-and-find-answers

Let us know how it works at your end. If you have any further queries please feel free to reach us.

Regards

Ria