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Absolutely unacceptable (I need to SIGN FIRST gone)

Community Beginner ,
Jun 19, 2017

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I've read the other forum discussion on this issue and note that Adobe has no real answer to the issue. The "I need to sign" (first/last) option has been removed entirely. I need to prefill my documents and sign them before sending to my customer to fill the rest of the doc and sign. Replacing the ability to prefill the document from the sign page is unacceptable. The "add me" is absolutely not a replacement for the previous feature, it adds time and effort to a process that was far more streamlined BEFORE the update. The change may not make a large difference to some, but I need to prefill and send documents in mass amounts and now multiple steps have been added to that process for seemingly no reason. Not to mention moving the library documents another 2 clicks away (when it used to be directly on the send screen for me to scroll through and simply select one. I can find no other ways to actually write a customer complaint other than spending half an hour on hold, so count this as one. Absolutely terrible ideas and changes to the e-sign system, no improvements whatsoever. I pay for these features and will soon discontinue doing so.

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Bug Error, Feature Request or Idea, From the Product Team, Questions Need Help

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Absolutely unacceptable (I need to SIGN FIRST gone)

Community Beginner ,
Jun 19, 2017

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I've read the other forum discussion on this issue and note that Adobe has no real answer to the issue. The "I need to sign" (first/last) option has been removed entirely. I need to prefill my documents and sign them before sending to my customer to fill the rest of the doc and sign. Replacing the ability to prefill the document from the sign page is unacceptable. The "add me" is absolutely not a replacement for the previous feature, it adds time and effort to a process that was far more streamlined BEFORE the update. The change may not make a large difference to some, but I need to prefill and send documents in mass amounts and now multiple steps have been added to that process for seemingly no reason. Not to mention moving the library documents another 2 clicks away (when it used to be directly on the send screen for me to scroll through and simply select one. I can find no other ways to actually write a customer complaint other than spending half an hour on hold, so count this as one. Absolutely terrible ideas and changes to the e-sign system, no improvements whatsoever. I pay for these features and will soon discontinue doing so.

Topics

Bug Error, Feature Request or Idea, From the Product Team, Questions Need Help

Views

358

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
New Here ,
Sep 28, 2017

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Agreed this is highly inconvenient. We have several users in our account that have this same scenario and it is pretty inconvenient to have to do this every time. There should be a global setting that should add sender's signature by default. Adobe, please add this ASAP!

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