Highlighted

account email address

New Here ,
Dec 20, 2018

Copy link to clipboard

Copied

Hello,

I changed the account email address and now I don't manage to connect to adobe sign.

Can you help me ?

Thanks

Hi Sylviep,

It seems that the email address that you used for the current Adobe Sign account was already registered under another account.

In this case, you will need to first free your email address from the other registered account.

Then you will be able to use it for the current account.

If you remember the password for your other account, you may try changing the email address for that account using the steps mentioned here Change your e-mail address

If that does not help, you will need to contact support.

As you are not able to log in to the account, I will be sending the details in the private message.

Please check your inbox.

Let us know if you need any help.

Regards,

Meenakshi

Views

174

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

account email address

New Here ,
Dec 20, 2018

Copy link to clipboard

Copied

Hello,

I changed the account email address and now I don't manage to connect to adobe sign.

Can you help me ?

Thanks

Hi Sylviep,

It seems that the email address that you used for the current Adobe Sign account was already registered under another account.

In this case, you will need to first free your email address from the other registered account.

Then you will be able to use it for the current account.

If you remember the password for your other account, you may try changing the email address for that account using the steps mentioned here Change your e-mail address

If that does not help, you will need to contact support.

As you are not able to log in to the account, I will be sending the details in the private message.

Please check your inbox.

Let us know if you need any help.

Regards,

Meenakshi

Views

175

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Adobe Employee ,
Dec 20, 2018

Copy link to clipboard

Copied

Hi Sylviep,

It seems that the email address that you used for the current Adobe Sign account was already registered under another account.

In this case, you will need to first free your email address from the other registered account.

Then you will be able to use it for the current account.

If you remember the password for your other account, you may try changing the email address for that account using the steps mentioned here Change your e-mail address

If that does not help, you will need to contact support.

As you are not able to log in to the account, I will be sending the details in the private message.

Please check your inbox.

Let us know if you need any help.

Regards,

Meenakshi

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...