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Adding users to small business 90-day trial

New Here ,
Apr 14, 2020

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Hello, I just got off a chat and 2 phone calls with Adobe and have to say this is one of the most miserable free-trials activations I've ever experienced.


Starting the Adobe Sign 90-day free trial for small business was a breeze.  I registered my account and can access the Adobe Sign web portal.  However, I don't have the option to add an additional 8 users to my organization as the free trial indicated.

 

Nobody I spoke with in the online chat or on the telephone had any idea and said to post here.


I'm simply trying to add additional users to our 90-day free trial for small business.

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Adding users to small business 90-day trial

New Here ,
Apr 14, 2020

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Hello, I just got off a chat and 2 phone calls with Adobe and have to say this is one of the most miserable free-trials activations I've ever experienced.


Starting the Adobe Sign 90-day free trial for small business was a breeze.  I registered my account and can access the Adobe Sign web portal.  However, I don't have the option to add an additional 8 users to my organization as the free trial indicated.

 

Nobody I spoke with in the online chat or on the telephone had any idea and said to post here.


I'm simply trying to add additional users to our 90-day free trial for small business.

Topics

Configure accounts

Views

33

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Adobe Employee ,
Apr 14, 2020

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Hello, 

 

Here is the help link regartding the Adobe Sign 90-Day Trial initiative:    https://helpx.adobe.com/sign/using/adobesign-extended-trial.html

Is says that the Small Business Trial is for 1 user. If you need more than 1 user, you should sign up for the Adobe Sign enterprise trial which supports up to 10 users for the trial period. 

 

Good luck, 

Shannon 

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