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Adobe sign Access Token Issue

New Here ,
Aug 13, 2018

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I'm not able to generate access token when I'm sending a request from my localhist, from where which my application is running, what is that reason for which I'm not able to access the Adobe sign API from localhist?

P.S: I'm using a free Developer Account

In that case, you will need to contact the pre-sales team to get assistance with this.

The Adobe Sign support team is tasked to handle post-sales support requests.

You may contact them on the number provided in this link Adobe Sign plans for individuals and businesses | Adobe Document Cloud.

Let us know if you experience any issue or need any help.

Regards,

Meenakshi

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Adobe sign Access Token Issue

New Here ,
Aug 13, 2018

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I'm not able to generate access token when I'm sending a request from my localhist, from where which my application is running, what is that reason for which I'm not able to access the Adobe sign API from localhist?

P.S: I'm using a free Developer Account

In that case, you will need to contact the pre-sales team to get assistance with this.

The Adobe Sign support team is tasked to handle post-sales support requests.

You may contact them on the number provided in this link Adobe Sign plans for individuals and businesses | Adobe Document Cloud.

Let us know if you experience any issue or need any help.

Regards,

Meenakshi

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Aug 13, 2018 0
Community Beginner ,
Aug 13, 2018

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Quick checklist:

  • Does your machine have web access (not running offline)?
  • Have you enabled SSL on localhost?
  • Have you added localhost to the API Redirect URI?

There could be other reasons, but let's eliminate the obvious.

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Aug 13, 2018 1
New Here ,
Aug 13, 2018

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How to add the localhost to API Redirect URL?

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Aug 13, 2018 0
Community Beginner ,
Aug 13, 2018

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Under the Account Tab (1), go to Adobe Sign API > API Applications (2) and then Create - [the + sign] (3).

Layer_1.png

Enter the Name (1) and Display Name (2) of your application, and Save (3)

Layer_2.png

Once created, select your application (1) and up the top click Configure OAuth for Application (2).

Layer_3.png

Now you can configure your application's OAUTH, including setting the API Redirect URI.

Layer_4.png

I trust that helps.

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Aug 13, 2018 1
Adobe Employee ,
Aug 14, 2018

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Hi Haris,

I have checked your account with the email address that you used to sign-in to the forums.

It shows that you have the Adobe Sign Trial account.

Adobe Sign trial account consists of all the features of Enterprise account except the integration.

For integration testing, you need to register for the developer edition of Adobe Sign here Create Developer Account, APIs for custom applications | Adobe Sign.

In developer account, the settings are not enabled by default to access the Integration Key.

I would recommend you contact Pre-Sales team to get the settings enabled.

They will also be able to provide pre-sales technical assistance to you.

If you already have the Developer account with some other email address, refer to this link Adobe Sign plans for individuals and businesses | Adobe Document Cloud to get in contact with them.

If the settings are already enabled at your end, then you may refer to the steps provided above by Richard(AdobeSC).

Hope the information helps.

Let us know if you need any help.

Regards,

Meenakshi

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Aug 14, 2018 1
New Here ,
Aug 14, 2018

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Hi Meenakshi,

I'm using Adobesign with another email id with a developer account

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Aug 14, 2018 0
Adobe Employee ,
Aug 14, 2018

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In that case, you will need to contact the pre-sales team to get assistance with this.

The Adobe Sign support team is tasked to handle post-sales support requests.

You may contact them on the number provided in this link Adobe Sign plans for individuals and businesses | Adobe Document Cloud.

Let us know if you experience any issue or need any help.

Regards,

Meenakshi

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Aug 14, 2018 0