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adobe sign - cannot find or delete 'adobe sign templates'

New Here ,
Mar 05, 2019 Mar 05, 2019

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hello, having an issue here, I can create and delete templates in adobe sign with no issue. but when i go to send something out, and choose from the library, there is this section called Adobe Sign templates that i can't seem to locate anywhere. i want to delete these as they are old and outdated but cannot find where they are located so i can delete them.

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correct answers 1 Correct answer

Adobe Employee , Mar 05, 2019 Mar 05, 2019

Hi MikeMazzEAS,

There is no option to delete the Adobe Sign templates that you are referring to.

However, you can hide those templates from that list. Please refer to the steps provided below:

- In Adobe Sign, go to Account tab > Account settings > Send settings.

- Under "Attaching Documents", uncheck the box for "Include documents from the Adobe Sign shared library".

- Click on "Save" to save the changes.

Hope that helps.

Let us know if you have any question or need help.

Regards,

Meenakshi

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Adobe Employee ,
Mar 05, 2019 Mar 05, 2019

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Hi MikeMazzEAS,

There is no option to delete the Adobe Sign templates that you are referring to.

However, you can hide those templates from that list. Please refer to the steps provided below:

- In Adobe Sign, go to Account tab > Account settings > Send settings.

- Under "Attaching Documents", uncheck the box for "Include documents from the Adobe Sign shared library".

- Click on "Save" to save the changes.

Hope that helps.

Let us know if you have any question or need help.

Regards,

Meenakshi

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