Adobe Sign... cannot login into iPhone app

[Guest]

I can login from website on computer but not into the Adobe Sign iPhone app.   When I sign in with Adobe sign account  I get error or with Adobe ID i get "Invalid user ID"

please help

[AadeshSingh]

Hi Wbuzx​,

Please reboot the iPhone & make sure Adobe Sign app is updated.

Also, make sure you are using the correct email to Sign into the Adobe Sign app.

Let us know how it goes.

Regards,

Aadesh

[Guest]

I rebooted and it is latest update available... same problem...

With Adobe sign in i get "Please try again or visit documents.adobe.com to reset your password"

with Adobe ID option sign in i get "Invalid user id"

I am 100% sure my email/pass is correct because I am signed in even now to respond to this issue here with my same Adobe ID that does not work on the app...

[AadeshSingh · Accepted solution]

Hi Wbuzx da_guitarist

Please try to log into the Adobe Sign app using the Adobe ID option on the login page.

Regards,

Aadesh

[da_guitarist]

Same problem here - help adobe?

[samchami]

i need to finish my work