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adobe sign & hotmail

Community Beginner ,
Aug 08, 2016

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Hello,

Ive noticed I'm unable to send a sign link manually to a customer, for some unknown reason, my customer is not recieving the email? sent from adobe sign.

Ive double checked the email (Correct)

Customer checked Spam, Junk, InBox, Trash Not there?

An suggestions.

Regards

Dan

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Bug Error, Questions Need Help

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adobe sign & hotmail

Community Beginner ,
Aug 08, 2016

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Hello,

Ive noticed I'm unable to send a sign link manually to a customer, for some unknown reason, my customer is not recieving the email? sent from adobe sign.

Ive double checked the email (Correct)

Customer checked Spam, Junk, InBox, Trash Not there?

An suggestions.

Regards

Dan

Topics

Bug Error, Questions Need Help

Views

495

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Aug 08, 2016 0
LEGEND ,
Aug 13, 2016

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What kind of account? My enterprise account is set up to disallow emails to accounts outside of the system. My personal account has no such restriction.

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Aug 13, 2016 0
Adobe Employee ,
Aug 15, 2016

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Hello Daniel,

Is it possible to inbox me the document details

  1. -Sender’s email address.
  2. -Signer’s email address.
  3. -Name of document.
  4. -Date of transaction.

Please don't share the details on public forum.

Regards,

-Rijul

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Aug 15, 2016 0