Highlighted

Adobe Sign Trial - Can't add users

New Here ,
Oct 17, 2016

Copy link to clipboard

Copied

I started a new Adobe Sign Enterprise Trial. I was able to add a user, but I'm having errors adding 2 more users, even though it states that I can add up to 10.

Account > Users > Create a New User

I add the mail, first and last name, and it says:

You cannot add that email address to your account.

Hi PDanos

You need to get the domain white-listed for the users you are trying to add.

Please contact our Support team with the users email that you are trying to add so that they can help you to white-list the domain.

Please check my private message for the details:

Regards,
Aadesh

Topics

Bug Error

Views

319

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

Adobe Sign Trial - Can't add users

New Here ,
Oct 17, 2016

Copy link to clipboard

Copied

I started a new Adobe Sign Enterprise Trial. I was able to add a user, but I'm having errors adding 2 more users, even though it states that I can add up to 10.

Account > Users > Create a New User

I add the mail, first and last name, and it says:

You cannot add that email address to your account.

Hi PDanos

You need to get the domain white-listed for the users you are trying to add.

Please contact our Support team with the users email that you are trying to add so that they can help you to white-list the domain.

Please check my private message for the details:

Regards,
Aadesh

Topics

Bug Error

Views

320

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Oct 17, 2016

Copy link to clipboard

Copied

Hi PDanos

You need to get the domain white-listed for the users you are trying to add.

Please contact our Support team with the users email that you are trying to add so that they can help you to white-list the domain.

Please check my private message for the details:

Regards,
Aadesh

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
New Here ,
Mar 20, 2017

Copy link to clipboard

Copied

Hi there,

I am also facing the same issue and there is no support team available for Adobe Sign. How can I resolve this?

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...