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Anyone know how to setup webhooks with EchoSign?

New Here ,
Oct 22, 2015

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Does anyone has experience with setting up webhooks with EchoSign to pull document from partner?

one can use callbacks. When creating an agreement you can set a url for the callback parameter. Adobe Sign pings this URL using GET each time there's an event in the agreement.

It pings the agreementID along with the agreement event and agreement status.

For more info visit the dev site:

Adobe Sign

in particular this topic of checking the status:

Check the Status

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Anyone know how to setup webhooks with EchoSign?

New Here ,
Oct 22, 2015

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Does anyone has experience with setting up webhooks with EchoSign to pull document from partner?

one can use callbacks. When creating an agreement you can set a url for the callback parameter. Adobe Sign pings this URL using GET each time there's an event in the agreement.

It pings the agreementID along with the agreement event and agreement status.

For more info visit the dev site:

Adobe Sign

in particular this topic of checking the status:

Check the Status

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New Here ,
Sep 21, 2017

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Please anyone help me

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New Here ,
Sep 21, 2017

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How can I set webhook?

When client will sign document, How can I get response via Webhook?

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Adobe Employee ,
Sep 27, 2017

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one can use callbacks. When creating an agreement you can set a url for the callback parameter. Adobe Sign pings this URL using GET each time there's an event in the agreement.

It pings the agreementID along with the agreement event and agreement status.

For more info visit the dev site:

Adobe Sign

in particular this topic of checking the status:

Check the Status

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New Here ,
Mar 11, 2018

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Could you point me to or provide a step-by-step on how to add the callback URL.  Is it done through the interface, API, other?  I have searched and read many articles, but have come up with  nothing.

Thanks in advance.

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Adobe Employee ,
Mar 27, 2018

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There is a couple of ways of doing it, being:

API: Check the the REST api docs, you need to be authenticated to access them, the url is REST API — Document e-signature Software — Adobe Sign , checkout the agreements POST method, you will find the following parameter within the model

callbackInfo (string, optional😞 A publicly accessible url to which Adobe Sign will do an HTTP GET operation every time there is a new agreement event. HTTP authentication is supported using standard embedded syntax - i.e. http://username:password@your.server.com/path/to/filepassword@your.server.com/path/to/file. Adobe Sign can also ping your system using HTTP PUT with the final signed PDF. Please contact support@echosign.com if you wish to use this option.

The second option is to get support (requires paid subscription, e.g. not developer account) to set it as an account setting. This can be applied to an account or group level and will be pinged everytime that account or group sends.

The thing to be aware of is that ALL events get pinged to this callback url, so you have 2 options, ignore the events you dont want, or contact support and get them to switch off the events you dont need.

Hope this helps, happy e-signing!

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New Here ,
Jun 27, 2019

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Nice Explanation. Is fine for version 5 but how should we do in version 6?

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Adobe Employee ,
Jun 27, 2019

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Webhooks Documentation

in v6 you do not set a callbackurl when creating an agreement, you setup a webhook instead.

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New Here ,
Jun 27, 2019

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Hello all

I am creating a web-hook using Adobe Sign UI.

The issue am having is the callback URL, I tried everything but it is not working.

I have an AWS callback url setup and working fine:

Its a POST method, which returns an OK 200 HTTP response and

a json body:

{

    "xAdobeSignClientId": "UB7E5BXCXY"

}

Its working fine and tested.

But Adobe Sign is not accepting the URL, always says its not a valid webhook URL

and I should check the client ID.

If anyone can help please, and thank you in advance.

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New Here ,
Aug 02, 2019

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Hi Team ,

​Currently , I am facing issue related to webhook Implementation ,  I am using Rest Apis to  generate Adobe esign Contract  ,  we are using ExternalId filed, which is work as a unique Identifier to send the Contract to SalesForce Team based on that Unique Id .

​But The problem is that when we generate Contract and after doing esign on contract we are calling webhook call back url event then its take previous externalId and current contract is takes with that previous id and send Contract to SalesForce Team. 

So When we generate Contract it has to take update ExternalField Id and save the contract based on that Unique Identifier to salesforce .

​This is weird behave which currently we are facing ,

​Can you please help me on as soon as possible.

​Thanks ,

​For the help .

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