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API Application not visible in Account

Explorer ,
Jan 06, 2016

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Hello,

I've built an API integration (with an Integration Key) on our site and can see the API calls in the admin (Account > Adobe DC eSign API > API Request Log), but the API application is not visible in the 'API Applications' section.

I need to change the permissions on the API Application in order to enable the API to create widgets, but am unable to because the application is not visible.

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Bug Error, Questions Need Help

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API Application not visible in Account

Explorer ,
Jan 06, 2016

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Hello,

I've built an API integration (with an Integration Key) on our site and can see the API calls in the admin (Account > Adobe DC eSign API > API Request Log), but the API application is not visible in the 'API Applications' section.

I need to change the permissions on the API Application in order to enable the API to create widgets, but am unable to because the application is not visible.

Topics

Bug Error, Questions Need Help

Views

311

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Explorer ,
Jan 07, 2016

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For what it's worth, the API Application was launched in August, so it's been active and functional since then (and still is), the application itself just isn't visible on the Account page.

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Explorer ,
Jan 08, 2016

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Any help on this one?

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Adobe Employee ,
Jan 10, 2016

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Hi Nathan,

Can you inbox the email address and name of application which you are looking in your account?

Regards,

-Rijul

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Explorer ,
Jan 13, 2016

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Hi Rijul - I've sent a message to your inbox - thanks for any help. From what I can tell, it looks like the page may just not be loading the Application listing - the API Request page first shows up with no data, but then it looks like an ajax request completes and then the data loads into the view. The Applications tab just doesn't load anything.

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Explorer ,
Jan 25, 2016

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Bumping this up - this continues to be an issue.

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Adobe Employee ,
Jan 26, 2016

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Hi Nathan,

I have resent the email to the email address shared in message. Can you quickly check?

Regards,

-Rijul

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Explorer ,
Jan 26, 2016

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Confirming that I received the email.

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