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Can someone tell me why I am not able to get in to my Dashboard?

New Here ,
Mar 03, 2016

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Every time I click "Dashboard", it sends me to the "Send for Signature" page. I need to get into my Dashboard to send more documents ASAP. I haven't been able to get in for 3 days. Please Help.

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Bug Error, Questions Need Help

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Can someone tell me why I am not able to get in to my Dashboard?

New Here ,
Mar 03, 2016

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Every time I click "Dashboard", it sends me to the "Send for Signature" page. I need to get into my Dashboard to send more documents ASAP. I haven't been able to get in for 3 days. Please Help.

Topics

Bug Error, Questions Need Help

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262

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Adobe Employee ,
Mar 05, 2016

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Hello Brennin,

Can you try a different browser and see if the same behaviour is encountered? Also, can you try logging in with below link as well:

Sign In — E-signature and E-sign Software Solution — Adobe Document Cloud

Regards,

-Rijul

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New Here ,
Mar 07, 2016

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I opened it in Google Chrome and it is doing the same thing. When I click on Dashboard, it sends me to Send for Signature.

When I clicked on the link you sent, it wouldn't even let me login with my username and password. It said it's invalid.

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Adobe Employee ,
Mar 07, 2016

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Hello Brennin,

Please inbox me your registered email address so that I can further investigate.

Regards,

-Rijul

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New Here ,
Mar 08, 2016

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My email address is brennin@medici.md

Thank you so much!

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New Here ,
Jun 23, 2016

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I am having this same problem, and when I try the link, it says my login information is incorrect.

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