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Can't delete templates in "My Documents"

New Here ,
Jan 31, 2017

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We have several old templates that are now showing up under "My Documents" when trying to send from the library on the dashboard page. However, these documents do not appear in our templates on the "Manage" page. These templates are older than 30-45 days so I probably just can't see them but can't figure out how to remove them so they are not cluttering the template library on the dashboard. How can I find and delete these templates? !

You can use the Full Text Search on the Manage page to find the template using the name you see in the Library Template list.  If you don't see this search option, contact Support.

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Can't delete templates in "My Documents"

New Here ,
Jan 31, 2017

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We have several old templates that are now showing up under "My Documents" when trying to send from the library on the dashboard page. However, these documents do not appear in our templates on the "Manage" page. These templates are older than 30-45 days so I probably just can't see them but can't figure out how to remove them so they are not cluttering the template library on the dashboard. How can I find and delete these templates? !

You can use the Full Text Search on the Manage page to find the template using the name you see in the Library Template list.  If you don't see this search option, contact Support.

Topics

Bug Error, Questions Need Help

Views

227

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
New Here ,
Feb 02, 2017

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You can use the Full Text Search on the Manage page to find the template using the name you see in the Library Template list.  If you don't see this search option, contact Support.

Likes

Translate

Translate

Report

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Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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