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Cannot "send for signature" from PDF doc window. I have to open echo sign and drag and drop form. I was able to send for sign during trial period though. Any ideas?

New Here ,
Jan 18, 2016

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I had no trouble sending a doc out for signature when I was using the trial version, but when we purchased the annual membership, I suddenly couldn't send from the PDF doc screen.  I had to save it to my desktop and drag and drop it.  It is very inconvenient and a waste of time.  Any help would be appreciated.

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Cannot "send for signature" from PDF doc window. I have to open echo sign and drag and drop form. I was able to send for sign during trial period though. Any ideas?

New Here ,
Jan 18, 2016

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I had no trouble sending a doc out for signature when I was using the trial version, but when we purchased the annual membership, I suddenly couldn't send from the PDF doc screen.  I had to save it to my desktop and drag and drop it.  It is very inconvenient and a waste of time.  Any help would be appreciated.

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Questions Need Help

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156

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Adobe Employee ,
Feb 02, 2016

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Hi Greg Horn,

Please let me know what exact issue you are facing while accessing Send for Signature.

Is there any error message? If yes, then please share the exact error message that appears so that I could analyze your issue.

Hope to hear from you.

Regards,

Anubha

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