Cannot send document for signature after changing the email address.

[jamesm75156752]

Hi,

Do you think it would be possible to share the instructions for removing my old email address from Adobe Sign as well since I am having the same problem?

Thanks

Jim

[MeenakshiNegi]

Hi Jim,

As you have recently changed the email address, that is the reason you are experiencing the same behavior.

I did check your account with the email address you used to sign in into the forums.

Please check your inbox as I have sent some details ina private message.

Let us know if you need any help.

Regards,

Meenakshi

[jakep52000813]

I am having the same issue.  Can you share the solution publicly?

[MeenakshiNegi]

Duplicate post.

Please refer the following forum thread for further discussion Access denied Pro DC using Adobe sign