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Cannot send document for signature after changing the email address.

New Here ,
Jul 10, 2019

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Hi,

Do you think it would be possible to share the instructions for removing my old email address from Adobe Sign as well since I am having the same problem?

Thanks

Jim

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Cannot send document for signature after changing the email address.

New Here ,
Jul 10, 2019

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Hi,

Do you think it would be possible to share the instructions for removing my old email address from Adobe Sign as well since I am having the same problem?

Thanks

Jim

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Jul 10, 2019 0
Adobe Employee ,
Jul 11, 2019

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Hi Jim,

As you have recently changed the email address, that is the reason you are experiencing the same behavior.

I did check your account with the email address you used to sign in into the forums.

Please check your inbox as I have sent some details ina private message.

Let us know if you need any help.

Regards,

Meenakshi

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Jul 11, 2019 0
New Here ,
Jul 22, 2019

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I am having the same issue.  Can you share the solution publicly?

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Jul 22, 2019 0
Adobe Employee ,
Jul 22, 2019

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Duplicate post.

Please refer the following forum thread for further discussion Access denied Pro DC using Adobe sign

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Jul 22, 2019 0