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Do you think it would be possible to share the instructions for removing my old email address from Adobe Sign as well since I am having the same problem?
As you have recently changed the email address, that is the reason you are experiencing the same behavior.
I did check your account with the email address you used to sign in into the forums.
Please check your inbox as I have sent some details ina private message.
Let us know if you need any help.
I am having the same issue. Can you share the solution publicly?
Please refer the following forum thread for further discussion Access denied Pro DC using Adobe sign