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Change Complete in Order

Community Beginner ,
Jun 06, 2019

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I accidentally sent a form with Complete in Order instead of Complete in Any Order (because it's set this way as default).  Is there a way to change this after form submitted for signatures?  I can't find an option under Manage.

I'd also like to be able to change this default to Complete in Any Order to avoid this in future.  Where would my admin find this setting?  I found a reference to this being possible but not where the setting is located.

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Change Complete in Order

Community Beginner ,
Jun 06, 2019

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I accidentally sent a form with Complete in Order instead of Complete in Any Order (because it's set this way as default).  Is there a way to change this after form submitted for signatures?  I can't find an option under Manage.

I'd also like to be able to change this default to Complete in Any Order to avoid this in future.  Where would my admin find this setting?  I found a reference to this being possible but not where the setting is located.

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Adobe Employee ,
Jun 12, 2019

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Hi PowerGen,

I guess you are willing to change the "complete In Order" setting in already sent document? Once document is processed and submitted for signature, you can't make any further change in it.

I'd also like to be able to change this default to Complete in Any Order to avoid this in future.  Where would my admin find this setting?  I found a Re: Complete in Any Order Default to this being possible but not where the setting is located.

As mentioned in reference thread, its is possible to change the settings but through back-end and for that you need to contact to Adobe Sign team, as you can not do this on your own.

Also, the settings can only be changed for Adobe Sign service level Enterprise or Business. Individual accounts wont have this option.

I have checked your account, and found Adobe Sign individual service level, so it wont be possible for your account. What type of account your Admin holds, is it business or same as yours?

Thanks,

Akanchha

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Community Beginner ,
Jun 13, 2019

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It is unfortunate that this setting cannot be changed after submit. Maybe product team can consider this as future enhancement.

I have checked with my admin on changing default.

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