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Cookie popup repeatedly opening in AdobeSign

New Here ,
Aug 18, 2020

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Good morning folks,

 

When I sign into AdobeSign, I am greeted with a large popup at the bottom of the screen asking me to personalise or enable all cookies. Regardless of which option I choose, I initially get a message saying 'We have saved your settings', but as soon as the page refreshes or I go to the next step of a process, the pop-up returns.

 

Besides being distracting, the main challenge is that it is so large it blocks options when you are trying to set fields to send out an agreement.

How might I make it go away?

 

Many thanks,

Clare

Topics

User interface issues

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51

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Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

Cookie popup repeatedly opening in AdobeSign

New Here ,
Aug 18, 2020

Copy link to clipboard

Copied

Good morning folks,

 

When I sign into AdobeSign, I am greeted with a large popup at the bottom of the screen asking me to personalise or enable all cookies. Regardless of which option I choose, I initially get a message saying 'We have saved your settings', but as soon as the page refreshes or I go to the next step of a process, the pop-up returns.

 

Besides being distracting, the main challenge is that it is so large it blocks options when you are trying to set fields to send out an agreement.

How might I make it go away?

 

Many thanks,

Clare

Topics

User interface issues

Views

52

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

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