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We're trying to send some basic HR docs (I9, W-4, etc.) using e-sign but receive error: "Could not send. Unsupported file"
The E-sign product description claims that all document types can easily be used so what could be wrong with this document?
Are there e-sign friendly versions of basic HR documents that are available for general use?
If the error is specific to a file, can you inbox me the copy of it along with your registered email address so that I can further check?
Thank you for your help. Attached are two of the files:
On Tue, Jan 12, 2016 at 4:23 AM, Rijul Raj Khurana <email@example.com
What's the best way to get a file to you? Now even the most simple file won't work with E-sign.
I have sent you a message in inbox. Can you check that?