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email reminders not being sent

New Here ,
Aug 28, 2018

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When I send a document out to be signed I select the daily reminder option, however the signer is NOT getting any daily reminders to sign. I need the signers to be daily reminded to sign their documents so I do not have to babysit them. Help.

Hi Bobbiem,

We apologize for the delay in response.

As mentioned, that the email reminders are not being send with the email. Then, there could be a possibility that the "Reminder" is not selected while sending the document.

You may check the detailed description of does the reminder works Adobe Sign Feature: Reminders 

Also, How to track reminders setup on a transaction? | Adobe Sign 

On web you can follow the instructions (given in correct ans.) for new UI of Adobe Document Cloud Where is Reminder or Note under "Activity >" after document sent for signature?

Let us know if it still doesn't help

Regards,

Akanchha

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email reminders not being sent

New Here ,
Aug 28, 2018

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Copied

When I send a document out to be signed I select the daily reminder option, however the signer is NOT getting any daily reminders to sign. I need the signers to be daily reminded to sign their documents so I do not have to babysit them. Help.

Hi Bobbiem,

We apologize for the delay in response.

As mentioned, that the email reminders are not being send with the email. Then, there could be a possibility that the "Reminder" is not selected while sending the document.

You may check the detailed description of does the reminder works Adobe Sign Feature: Reminders 

Also, How to track reminders setup on a transaction? | Adobe Sign 

On web you can follow the instructions (given in correct ans.) for new UI of Adobe Document Cloud Where is Reminder or Note under "Activity >" after document sent for signature?

Let us know if it still doesn't help

Regards,

Akanchha

Views

136

Likes

Translate

Translate

Report

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Aug 28, 2018 0
Adobe Employee ,
Nov 28, 2018

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Hi Bobbiem,

We apologize for the delay in response.

As mentioned, that the email reminders are not being send with the email. Then, there could be a possibility that the "Reminder" is not selected while sending the document.

You may check the detailed description of does the reminder works Adobe Sign Feature: Reminders 

Also, How to track reminders setup on a transaction? | Adobe Sign 

On web you can follow the instructions (given in correct ans.) for new UI of Adobe Document Cloud Where is Reminder or Note under "Activity >" after document sent for signature?

Let us know if it still doesn't help

Regards,

Akanchha

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Translate

Translate

Report

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Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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