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Encrypted pdf

New Here ,
May 22, 2017

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Can you load an encrypted pdf into Adobe Sign?  We have customers asking for Word documents so they can load the Word version instead of the encrypted pdf that we have given them.  We save the encrypted pdf to allow for signatures.  We use Professional Acrobat Abobe XI.   Is there a trick to customers being able to load and sign these encrypted pdfs?  It is against our policy to distribute the Word version and more customers are asking for the Word versions.

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Encrypted pdf

New Here ,
May 22, 2017

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Can you load an encrypted pdf into Adobe Sign?  We have customers asking for Word documents so they can load the Word version instead of the encrypted pdf that we have given them.  We save the encrypted pdf to allow for signatures.  We use Professional Acrobat Abobe XI.   Is there a trick to customers being able to load and sign these encrypted pdfs?  It is against our policy to distribute the Word version and more customers are asking for the Word versions.

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Most Valuable Participant ,
May 22, 2017

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Are you giving the customer the password so they may open the PDF?

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New Here ,
May 22, 2017

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There is no password required to open the encrypted pdf.  In the encrypted pdf we allow high resolution printing and under changes we allow for signatures. 

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