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Cannot find any phone number to call support.

New Here ,
Jul 13, 2018 Jul 13, 2018

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I'm trying to use web hooks from Adobe Sign to tell Office 365 when it's time to grab the document back.  Sadly, unlike other web hooks, it requires a certificate.  There is no help online or even finding a phone number to call to find out how to generate the proper certificate required to upload.

 

Not happy about the lack of support for developers who are trying to integrate with Adobe Sign.

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Adobe Employee , Jul 18, 2018 Jul 18, 2018

Hi Beng,

Sorry to hear about the frustrating experience.

The contact to support option should be easily accessible through your Adobe Sign account itself.

  • Click on the icon available at upper right corner

  • The next screen that should come up with the support options available in your account.

I have also shared the contact number and email for support in private message, please check.

Regards,

Akanchha

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Adobe Employee ,
Jul 18, 2018 Jul 18, 2018

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Hi Beng,

Sorry to hear about the frustrating experience.

The contact to support option should be easily accessible through your Adobe Sign account itself.

  • Click on the icon available at upper right corner

  • The next screen that should come up with the support options available in your account.

I have also shared the contact number and email for support in private message, please check.

Regards,

Akanchha

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New Here ,
Jul 20, 2023 Jul 20, 2023

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@AkanchhaS any chance I can get the phone number? I need to talk with someone about a particular ticket. Even though I have signed into my account, I cannot find it.

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Adobe Employee ,
Jul 26, 2023 Jul 26, 2023

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Hi Adriana31201449j2qn,

 

Thank you for reaching out, and sorry about the delay in response.

 

As you need to discuss a particular ticket, would you mind sharing the ticket number with us?

It will help us to find the person working on that ticket, and we can check with the team to arrange a call back for you.

There is no direct number for the team. You may contact the support team via the steps suggested in the following help document: https://helpx.adobe.com/sign/admin/contact-support.html

 

Let us know if you need any help.

 

Thanks,

Meenakshi

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