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Error - Editing fields makes the page reset and all fields reset

New Here ,
Nov 11, 2015

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When adding text fields, if I edit the field and click save, the webpage resets and resets all fields.  Everytime.  It worked previously and I'm not doing anything different.  I signed out, closed my web browser, restarted my computer, deleted the document and started with a new one.  None of that helped.  I still can't edit a field.

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Bug Error, Questions Need Help

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Error - Editing fields makes the page reset and all fields reset

New Here ,
Nov 11, 2015

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When adding text fields, if I edit the field and click save, the webpage resets and resets all fields.  Everytime.  It worked previously and I'm not doing anything different.  I signed out, closed my web browser, restarted my computer, deleted the document and started with a new one.  None of that helped.  I still can't edit a field.

Topics

Bug Error, Questions Need Help

Views

143

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Adobe Employee ,
Nov 12, 2015

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Hello Lauraw77709673,

Is it a template you have created? Also, did you also try clearing cache and cookies or an alternate browser? If you have tried that as well, just inbox me your registered E-Sign email address.

-Rijul

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New Here ,
Nov 16, 2015

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I sent you my email address, but haven't heard anything back yet.  Status?

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Adobe Employee ,
Nov 17, 2015

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Sorry for the delay, Laura. I have sent you an email with update. Please reply back to it.

-Rijul

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