Highlighted

Error Message when clients attempting to sign

New Here ,
Nov 27, 2019

Copy link to clipboard

Copied

Our clients are getting the following error when trying to sign our documents:


Can anyone give us information on how to solve this error?

Screenshot 2019-11-27 at 09.04.11.png

 

Topics

How to sign, Product information

Views

60

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

Error Message when clients attempting to sign

New Here ,
Nov 27, 2019

Copy link to clipboard

Copied

Our clients are getting the following error when trying to sign our documents:


Can anyone give us information on how to solve this error?

Screenshot 2019-11-27 at 09.04.11.png

 

Topics

How to sign, Product information

Views

61

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Adobe Employee ,
Nov 27, 2019

Copy link to clipboard

Copied

Hi Martynr,

 

As you have mentioned above, the clients get error message when try to open the document.

Could you please comfirm if the issue occurs with all the documents that you send for signature or with this particular one?

Did you check if you can open the document at your end? 

 

We will be waiting for your response.

 

Regards,

Meenakshi

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...