Highlighted

eSign Manager offline?

New Here ,
Sep 29, 2015

Copy link to clipboard

Copied

FAQ | Adobe Document Cloud eSign services

I've been reading through here and see that the esign manager app for iOS does allow offline signing, my client i'm looking at this solution for needs this as a requirement as a lot of the work they do is in areas of poor/no signal. I can see from the FAQ it does do this, however we're well into our trial of EchoSign (or its new name) and when i try to use the app on iOS to do the signing, it always requests that a network connection is active.

Can anyone assist?

Hey glennk13169996,

The FAQ specifies that although you can sign offline, you will need an internet access again so that the signed document synchronizes automatically when the network is back.

Its a mobile app, so I would suggest you to have an Internet access to enjoy an interrupted service.


Regards,

Anubha

Topics

Bug Error, From the Product Team, Questions Need Help

Views

460

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

eSign Manager offline?

New Here ,
Sep 29, 2015

Copy link to clipboard

Copied

FAQ | Adobe Document Cloud eSign services

I've been reading through here and see that the esign manager app for iOS does allow offline signing, my client i'm looking at this solution for needs this as a requirement as a lot of the work they do is in areas of poor/no signal. I can see from the FAQ it does do this, however we're well into our trial of EchoSign (or its new name) and when i try to use the app on iOS to do the signing, it always requests that a network connection is active.

Can anyone assist?

Hey glennk13169996,

The FAQ specifies that although you can sign offline, you will need an internet access again so that the signed document synchronizes automatically when the network is back.

Its a mobile app, so I would suggest you to have an Internet access to enjoy an interrupted service.


Regards,

Anubha

Topics

Bug Error, From the Product Team, Questions Need Help

Views

461

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Sep 29, 2015 0
Adobe Employee ,
Sep 30, 2015

Copy link to clipboard

Copied

Hey glennk13169996,

The FAQ specifies that although you can sign offline, you will need an internet access again so that the signed document synchronizes automatically when the network is back.

Its a mobile app, so I would suggest you to have an Internet access to enjoy an interrupted service.


Regards,

Anubha

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Sep 30, 2015 1
New Here ,
Jun 26, 2018

Copy link to clipboard

Copied

I think the marketing faq is misleading, you cannot get a signature offline even if the document is stored on your mobile device not the cloud. That's been my experience. I hope you can point me in the right direction if there is a way to do it.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Jun 26, 2018 0