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Free trial update- PLEASE HELP

New Here ,
Feb 17, 2016

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Hi, I have been on the free trial and today i paid for the upgrade of the basic services for the year, However, the new account doesn't seem to be linked with my free trial account- I have tried numerous times to talk to someone over the phone regarding this but have had no luck- all of the numbers say to contact you on here.

Please help with this as obviously i have ongoing signatures with the free trial account that need to be completed!!#

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Free trial update- PLEASE HELP

New Here ,
Feb 17, 2016

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Hi, I have been on the free trial and today i paid for the upgrade of the basic services for the year, However, the new account doesn't seem to be linked with my free trial account- I have tried numerous times to talk to someone over the phone regarding this but have had no luck- all of the numbers say to contact you on here.

Please help with this as obviously i have ongoing signatures with the free trial account that need to be completed!!#

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Questions Need Help

Views

116

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Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Adobe Employee ,
Feb 21, 2016

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Hello Jackie,

Sorry about that. Can you quickly inbox me your registered email address so that we can further check?

Regards,

-Rijul

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