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How Cancel or Delete an Agreement that is in "Waiting for You?"

New Here ,
Dec 21, 2019

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We have to prefil several our templates before we send them for signature. In doing so, we realize there is an error and need to modify the agreement or template. We have accumulated a few documents in "Waiting for You." There does not seem to be an option to cancel or delete these agreements. See the attached screen shot. How do you cancel or delete these agreements?

 

Thank you in advance. 

Hi JCGLF,

 

Thank you for raising this point. 

 

To cancel the agreement, simply select 'Hide' on the right-hand menu. This will automatically cancel the agreement. 

 

Adobe Sign Hide Agreement Screenshot.PNG

 

Hope this helps!

 

Kind regards, 

 

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How Cancel or Delete an Agreement that is in "Waiting for You?"

New Here ,
Dec 21, 2019

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We have to prefil several our templates before we send them for signature. In doing so, we realize there is an error and need to modify the agreement or template. We have accumulated a few documents in "Waiting for You." There does not seem to be an option to cancel or delete these agreements. See the attached screen shot. How do you cancel or delete these agreements?

 

Thank you in advance. 

Hi JCGLF,

 

Thank you for raising this point. 

 

To cancel the agreement, simply select 'Hide' on the right-hand menu. This will automatically cancel the agreement. 

 

Adobe Sign Hide Agreement Screenshot.PNG

 

Hope this helps!

 

Kind regards, 

 

Topics

Manage documents

Views

419

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Adobe Employee ,
Dec 23, 2019

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Hi JCGLF,

 

Thank you for raising this point. 

 

To cancel the agreement, simply select 'Hide' on the right-hand menu. This will automatically cancel the agreement. 

 

Adobe Sign Hide Agreement Screenshot.PNG

 

Hope this helps!

 

Kind regards, 

 

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New Here ,
Feb 26, 2020

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Hello,

Is there a way to actually delete them, as opposed to "hide" them? I don't ever want to see these agreements again (they have mistakes and should never be sent) and I don't want to risk them accidentally sent in the future. Also it just mentally drives me crazy that I can't declutter.

I've looked into the route of using the search feature under privacy settings but these documents do not display in the results.

 

Why is this so difficult? I could understand making it difficult to delete signed agreements but one's that havent even left the system yet?

Thanks

Joe

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New Here ,
Jul 15, 2020

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Completely agree with the above.  It is just amazing how they will not help but want our monies to do poor workmanship on a product that doesn't work.  FIX IT

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