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How do I use eSign manager with my sales staff offline?

New Here ,
Jan 20, 2016

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They are having issues getting contracts signed with poor cell service with the iPad app. It says that you can get contracts signed offline and then it will upload them when you have a strong signal. I have sales staff that profile contracts and then have one or two customers sign the agreement. When I sign onto the app without wifi service or cell service it won't let me pull up anything.

Please help.

-Jared-

Hello Jared,

In order to get a document signed through offline mode, you would need to have a good connection in order to login and upload the document and use "In Person Signing". When you hand over the device, you can work offline and once the document is filled and signed, it goes to outbox and once again connected to internet, the transaction is complete.

Regards,

-Rijul

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How do I use eSign manager with my sales staff offline?

New Here ,
Jan 20, 2016

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They are having issues getting contracts signed with poor cell service with the iPad app. It says that you can get contracts signed offline and then it will upload them when you have a strong signal. I have sales staff that profile contracts and then have one or two customers sign the agreement. When I sign onto the app without wifi service or cell service it won't let me pull up anything.

Please help.

-Jared-

Hello Jared,

In order to get a document signed through offline mode, you would need to have a good connection in order to login and upload the document and use "In Person Signing". When you hand over the device, you can work offline and once the document is filled and signed, it goes to outbox and once again connected to internet, the transaction is complete.

Regards,

-Rijul

Views

169

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Adobe Employee ,
Jan 23, 2016

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Hello Jared,

In order to get a document signed through offline mode, you would need to have a good connection in order to login and upload the document and use "In Person Signing". When you hand over the device, you can work offline and once the document is filled and signed, it goes to outbox and once again connected to internet, the transaction is complete.

Regards,

-Rijul

Likes

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Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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