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How to clear local cache in Adobe Acrobat Reader DC

New Here ,
Dec 03, 2019

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Hi guys, 

 

How do I clear local cache in Adobe Acrobat Reader DC.

 

I've signed a document with a valid certificate, immediately after that I revoked the certificate. When I tried to sign a document again, Acrobat is reading the cache version of CRL. So this allowed the signing to happen. I would like to clear the cache, so that the new CRL will prevent the signing from happening as the certificate was revoked and updated in latest CRL. Thanks!

 

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How to clear local cache in Adobe Acrobat Reader DC

New Here ,
Dec 03, 2019

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Hi guys, 

 

How do I clear local cache in Adobe Acrobat Reader DC.

 

I've signed a document with a valid certificate, immediately after that I revoked the certificate. When I tried to sign a document again, Acrobat is reading the cache version of CRL. So this allowed the signing to happen. I would like to clear the cache, so that the new CRL will prevent the signing from happening as the certificate was revoked and updated in latest CRL. Thanks!

 

panji04.JPG

Topics

Security digital signatures and esignatures

Views

673

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Adobe Employee ,
Dec 05, 2019

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Hi Nzuhdi,

 

As you have mentioned above, you are able to add signature even after you have revoked the certificate.

Please try once the steps provided in the following link to remove the ID or certifiate from the application.

https://helpx.adobe.com/in/acrobat/using/digital-ids.html#delete_your_digital_id

Please check if you used the same steps. If not, please try and check if that resolves the issue.

 

Let us know if the issue still occurs.

 

Regards,

Meenakshi

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