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I am unable to get my document digitally signed. I am signing this document after someone is using their Adobe stamp to sign. Can someone please help?

New Here ,
Dec 12, 2018

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I am unable to get my document digitally signed. I am signing this document after someone is using their Adobe stamp to sign (using Certificate). I have gone in and approved the signature's stamp using the signature panel. It still won't allow me to sign. The button goes blank. Can someone please help me? Looking to sign this document!

Hi Meghanh,

As I understand, you are trying to add a digital signature to the document which is already signed by someone.

If a document is signed using a certificate and there is no form field added to the document to add another signature, it is not possible to add a signature to that document.

Once a digital/ certificate signature added to the document, the document gets locked.

You cannot make any further changes to that document.

Hope that answers your query.

Let us know if you are referring to something else or have any questions.

Regards,

Meenakshi

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I am unable to get my document digitally signed. I am signing this document after someone is using their Adobe stamp to sign. Can someone please help?

New Here ,
Dec 12, 2018

Copy link to clipboard

Copied

I am unable to get my document digitally signed. I am signing this document after someone is using their Adobe stamp to sign (using Certificate). I have gone in and approved the signature's stamp using the signature panel. It still won't allow me to sign. The button goes blank. Can someone please help me? Looking to sign this document!

Hi Meghanh,

As I understand, you are trying to add a digital signature to the document which is already signed by someone.

If a document is signed using a certificate and there is no form field added to the document to add another signature, it is not possible to add a signature to that document.

Once a digital/ certificate signature added to the document, the document gets locked.

You cannot make any further changes to that document.

Hope that answers your query.

Let us know if you are referring to something else or have any questions.

Regards,

Meenakshi

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Questions Need Help

Views

167

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Adobe Employee ,
Dec 13, 2018

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Hi Meghanh,

As I understand, you are trying to add a digital signature to the document which is already signed by someone.

If a document is signed using a certificate and there is no form field added to the document to add another signature, it is not possible to add a signature to that document.

Once a digital/ certificate signature added to the document, the document gets locked.

You cannot make any further changes to that document.

Hope that answers your query.

Let us know if you are referring to something else or have any questions.

Regards,

Meenakshi

Likes

Translate

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Report

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Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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