I can't log in to adobe echosign after changing my email and profile name

[drummondc66437310]

It keeps coming up with this error when I put in the verification code:

Error Code: 170221042438017.ord-prod-app14

Please can someone help?

Thanks

[AadeshSingh · Accepted solution]

Hi drummondc66437310

As there is an existing expired Global trial account, due to which your Adobe Sign Trial account didn't get configured.

Please drop an email to Adobe Sign accounting team, they will help you to provision the account. Check my private message for the contact information.

Regards,

Aadesh