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i cant get the online nor the mobile esignature to work. the esignature in few siple steps screen keeps looping without advancing to make me select a file. Any idea how to resolve.

New Here ,
Dec 03, 2015

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I just got subscribed to the Acrobat DC monthly service, I can't get the online nor the mobile e-signature to work. the e-signature in few simple steps screen keeps looping without advancing to make me select a file.  Any idea how to resolve? I appreciate it

Sam,

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i cant get the online nor the mobile esignature to work. the esignature in few siple steps screen keeps looping without advancing to make me select a file. Any idea how to resolve.

New Here ,
Dec 03, 2015

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I just got subscribed to the Acrobat DC monthly service, I can't get the online nor the mobile e-signature to work. the e-signature in few simple steps screen keeps looping without advancing to make me select a file.  Any idea how to resolve? I appreciate it

Sam,

Thanks

Topics

Questions Need Help

Views

92

Likes

Translate

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Adobe Employee ,
Dec 04, 2015

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Hi Sam,

Could you please let me know your exact workflow for using eSign service.

Also, share the screenshot how exactly it is appearing when you try selecting a file.

Regards,

Anubha

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