I need to Change my esign profile name so documents go out without Username<echosign@echosign.com>

[QAEchosign]

I need to Change my profile name so documents go out without Username<echosign@echosign.com> I need them to send as CompanyName<echosign@echosign.com>.

Right now it looks pretty unprofessional and these will most likely be marked as spam. I saw another poster with a similar issue and was told it wasn't possible to change it.

This cant be right, can it? you can change your profile name in every other location on your adobe account but not esign?

Thanks for any help you can provide!

[AadeshSingh · Accepted solution]

Hi jeniffers23199099,

Please contact our eSign team via email at support@echosign.com for you query. Team will be more than happy to help you.

Regards,
Aadesh

[markc29163320]

I have this same issue. Very helpful adobe.

[AadeshSingh]

Hi markc29163320

Awesome! I see that you contacted us over the email and your issue is resolved!

Feel free to reach us back if you have any query or concern.

Regards,

Aadesh