initials missing from signed document

[ajitbaguri zycus]

once document is signed, the signed documents does not shows the initials of all the signer which were placed using restapi

can anyone please help

[ajit b]

Hi,

we are using rest api version 5 to create the agreement

we are facing issue where initials are getting lost/removed/hidden . other tags like signature,fullname etc are there but only initial field is getting removed/lost/hide.

signer are able to see there initials while time of signature but not able to see other signer intials, but other signer fullname ,signature is visible.

Even after document is signed by all signer, all fields are visible only initials are missing for all signer.

can anyone suggest  any solution for this?