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iOS Adobe Sign app; can't sign in person

New Here ,
Oct 13, 2018

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On iOS you cannot access the "sign in person" feature which is available on the Android app.

The iOS app displays the same page as you see on a desktop, instead of the app version of Adobe Sign which is found on Android. Please fix

Android Version

Screenshot_20181013-134558.png

iOS version

Image-1.jpg

Thank You

Hi Nathaniels,

Sorry for the delay in response.

The screenshot that you have shared for the iOS version, it is a web interface for the Adobe Sign.

Please use the Adobe Sign mobile application for the "Sign in person".

Refer this help document In-Person Signing in iOS Mobile App | Adobe Sign.

If the application is not installed on the device, you can install it from the App store on the iOS device.

Hope that helps.

Let us know if you still experience any issue.

Regards,

Meenakshi

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Bug Error, Feature Request or Idea, From the Product Team, Questions Need Help

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iOS Adobe Sign app; can't sign in person

New Here ,
Oct 13, 2018

Copy link to clipboard

Copied

On iOS you cannot access the "sign in person" feature which is available on the Android app.

The iOS app displays the same page as you see on a desktop, instead of the app version of Adobe Sign which is found on Android. Please fix

Android Version

Screenshot_20181013-134558.png

iOS version

Image-1.jpg

Thank You

Hi Nathaniels,

Sorry for the delay in response.

The screenshot that you have shared for the iOS version, it is a web interface for the Adobe Sign.

Please use the Adobe Sign mobile application for the "Sign in person".

Refer this help document In-Person Signing in iOS Mobile App | Adobe Sign.

If the application is not installed on the device, you can install it from the App store on the iOS device.

Hope that helps.

Let us know if you still experience any issue.

Regards,

Meenakshi

Topics

Bug Error, Feature Request or Idea, From the Product Team, Questions Need Help

Views

220

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Oct 13, 2018 0
Adobe Employee ,
Nov 21, 2018

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Hi Nathaniels,

Sorry for the delay in response.

The screenshot that you have shared for the iOS version, it is a web interface for the Adobe Sign.

Please use the Adobe Sign mobile application for the "Sign in person".

Refer this help document In-Person Signing in iOS Mobile App | Adobe Sign.

If the application is not installed on the device, you can install it from the App store on the iOS device.

Hope that helps.

Let us know if you still experience any issue.

Regards,

Meenakshi

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